Remote Monitoring.

There is an increasing demand by organizations to efficiently and effectively collect, store and analyze data from remote devices, as well as monitor and control the actual devices, from anywhere at any time. NetEx can collect data from remote devices over a variety of heterogeneous networks and have the ability to react to certain variations of the input data, generate alarm messages and take appropriate local action and remote action.

Proper system and network monitoring is an essential element of any network or Web-based service. Implementing and maintaining an effective monitoring system is an often complicated and expensive undertaking, most often best left to the professionals.

And finally, regardless of the quality and effectiveness of the monitoring system that you rely on, remember that without a prompt and professional response to any alerts or exceptions that get generated by the monitoring system, much of the effort and value expended will be for naught.

System and network monitoring is an important part of any Web presence and computer network, as a tool for reliability, planning, and analysis. By “monitoring” we mean an automated mechanism or custom design procedures to test, track, and report on the availability and condition of the systems, services, applications and networks that make up a Web presence or Computer Networks.

At NetEx we use most remote management software and tools available in the market to proactively monitor and troubleshoot our client computer systems and network.

We use the following tools for monitoring the client systems and networks:

ü      GFI

ü      SOLARWINDS

ü      INSIDEOUT

ü      NETWORKSTREAMING

ü      PCANYWHERE

ü      REMOTE DESKTOP

ü      NETWORK STREAMING

ü      SITEPROTECTOR

Upon customer request NetEx can:

• Monitor for critical security events network-wide - detect attacks & malicious network users
• Monitor critical events on, Firewall, IDS, IPS, Exchange, SQL and IIS Servers
• Back up and clear event logs network-wide, and archive to a central database
• Monitor your network and servers for software and hardware failures
• Monitor disk space, services, processes, etc. on servers and workstations

The following are some of the benefit of remote monitoring:

• Utilization and activity
• Availability
• Bandwidth utilization
• Server disk utilization and capacity
• Processor, memory, and I/O utilization on servers
• Activity counts
• Network availability
• Service availability
• Server health
• Network health
• Security related information
• History data

Remote Locations

With today’s extensive use of hosting and co-location services, system administrators need to rely on remote monitoring systems to keep track of their systems and services. It’s no longer possible to rely on watching the blinking lights through the display window to make sure the systems are working.

Why Monitor?

In the past, businesses could get by with little or no monitoring. Fewer servers, fewer services, local users, local machines, and less need for 24/7 availability meant that fewer things were mission critical and that most failures would be easily noticed. In today’s new Internet economy, system and network monitoring is a critical element in the support of any network presence.

There are several reasons why this is the case

24/7 Availability: Web sites are expected to be available at all hours of the day, and even short periods of unavailability are often considered unacceptable. Proper monitoring can identify (and sometimes correct) problems and potential problems as effectively as possible, even without someone actively on duty.

Proliferation of Servers: In past years, most services were implemented on medium- to large-scale servers, sometimes with a dedicated support staff for each machine. Servers were often multi-purpose machines, used for time-sharing by a community of users, including those responsible for keeping the system running. System administrators would often quickly notice failures because they were also actively using the server. These days, services are often implemented across “arrays” or “farms” of smaller, commodity servers and those servers are often single purpose servers, used solely for running a single component of a Web site or service. Today, it is far less likely that a system administrator will notice a given failure of a system or service soon after it happens.    

Proliferation of Services: The growth of the Web has meant that there are far more externally visible services than ever before. As customers and business partners come to rely on those services, proper monitoring becomes more and more important. The sheer number of different sites and services means that manual monitoring and problem identification are impractical.

Have you experienced that your system crashes without any warning?

Whether is your network, firewall, IDS, IPS, internal applications, system and server diagnosis, database health or just your daily backup, NetEx will remotely manage and check for any error on your computer and network systems.

At NetEx we are committed to deliver excellent remote services. We use some of the finest system and network monitoring tools and in-house techniques to monitor our client network and computer systems 24 X 7 and can dispatch a technician if system show any indication of malfunctioning, this will be able us to fix any system or application problems before they actually happen disrupting your service.

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